Privacy Policy

Last updated: 9/27/2024

At Float On Pools & Spas, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard it.

1. Information We Collect We may collect the following types of personal information from you when you use our services, interact with our website, or contact us directly: Contact Information: such as your name, address, email address, and phone number. Billing Information: payment details, including credit card or bank account information, for the purposes of processing payments. Service Information: details regarding the services you receive from us, including service dates, locations, and any special requests or feedback. Website Information: information related to your interactions with our website, such as IP addresses, browser type, and browsing behavior.

2. How We Use Your Information We use the information we collect to: Provide, maintain, and improve our services. Process transactions and manage billing. Communicate with you regarding service updates, inquiries, or feedback. Improve our customer service and user experience. Comply with legal obligations and prevent fraud.

3. Sharing of Information We will never sell or rent your personal information to third parties. We may share your information with third-party service providers or partners who assist in delivering our services, such as payment processors, but only to the extent necessary for them to perform their services. We may also share information when required by law or in connection with the enforcement of our agreements or policies.

4. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights You have the right to: Access and request a copy of your personal information that we have collected. Correct or update any inaccurate or incomplete information. Request the deletion of your personal information, subject to any legal obligations. Opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails.

6. Cookies and Tracking Our website may use cookies and similar technologies to enhance your browsing experience, gather analytics, and provide personalized content. You can control the use of cookies through your browser settings.

7. Third-Party Links Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on our website, and the "last updated" date will be revised accordingly.

9. Contact Us If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at: Float On Pools & Spas Tom Clow, President P: (386) 286-6825 E: tomclow@floatonpoolsandspas.com

This privacy policy covers general practices, but it's always a good idea to consult with a legal professional to ensure compliance with local regulations, such as GDPR or CCPA if applicable.